A. OBJECTIVES AND OUT COMES
Objectives: The seminar will help participants to
· Identify how to use social business processes and outsourcing technologies to improve strategies, communication, marketing, R&D and HR processes
· Identify necessary Business Process & Outsourcing functionality and possible solutions
· Understand the required structure to minimize BPO risks and ensure regulatory compliance
· Obtain a road map for implementing social business processes and technologies effectively
· Identify organization business opportunities and ROI from outsourcing
Workshop outcomes:
· Identify organization’s social business process strategy and goals
· Identify potentially useful social business technologies
· Identify target use cases
· Identify specific areas of concern with regards to privacy, compliance, security, legal, operational, and productivity
· Identify the steps required to develop an effective business process governance framework
· Outline a roadmap specific to the organization for implementing social business processes and technologies effectively
B. VENUE OF THE WORKSHOP
The meeting will be held from 14 to 18 May 2012 in Kampala, Uganda at the following address:
Makerere University
College of Computing and Information Sciences
Plot 56, Makerere University Pool Road
C. BANK DETAILS
Free Entry
50,000/= Registration Fee
First come first served.









